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Hey, my name
Niraj Timila
Web Designer, Web Developer, Front End Developer, Apps Designer, Apps Developer
I am a Front End developer with industry experience building websites and web applications. I specialize in HTML CSS and JavaScript and have professional experience working with java and C++ I also have experience working with bootstrap Angular , and React.
Capital HS school, koteshwor, Kathmandu, Nepal | 2012 - 2014
Scored: 72.5 %
Texas College of management and IT (affiliated to Lincoln University College) | 2014 - 2019
Scored: 3.7 ot of 4.00
Central Queensland University , Australia | 2019 - 2021
Scored : 5.412 / 6.00
Customer Support and IT Support | Aug 2013 - Oct 2015
• Keeping records of customer interactions, processing customer accounts and filing documents
• Managing large amounts of incoming calls and email enquiries, Answering detailed product and service questions
• Handling complaints, providing appropriate solutions and alternatives, Compiling reports on overall customer satisfaction
• Set up global and local video conferencing, meeting and audio dial-ins for end-users and clients.
Application support analyst (part time) | April 2016 – march 2017
• Troubleshot and resolved application issues escalated from end users.
• Participated in daily, weekly, and bi-monthly status meetings.
• Worked with development team to assess issues and test for solutions.
• Integrated application software and hardware configuration changes.
Web developer | Feb 2017- dec 2017
• Meet with clients to discuss their website design and requirements
• Create and test apps for the website, also create a prototype website using figma to demonstrate it to client.
• Work with designers, such as graphic designers, to determine the site’s layout
• Quality-test and troubleshoot the website and/or its applications in various browsers
Consultant and support | Nov 2018 – May 2021
• respond to requests for technical assistance in person, via phone, chat or email
• follow up with customers and users to ensure complete resolution of issues
• track and route problems and requests and document resolutions
• attend daily and weekly meetings
